An introduction to buying on Afrosmartshop

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Estimated reading time: 2 min

Welcome to Afrosmartshop!

Here you’ll find thoughtfully made creations, grocery items, or tools and supplies from thousand of sellers around from Africa

Searching for items and shops

With over thousand items for sale, you’re bound to find something you love.

If you’re just browsing, try using the categories at the top of the site.

If you have a more specific idea of what you want, use the Search for items and shops field at the top of the site. This Help article explains how to get the most out of Afrosmartshop Search.

If you know a particular shop’s name, you can enter it in the Search field. (Shop names don’t have spaces or punctuation.) Or type in the shop’s web address with either of these formats:

https://www.afrosmartshop.com/store/shopname.

Before you purchase

  • Create an account. It’s quick and free. Go to the Afrosmartshop homepage and click Register at the top right of the site.
  • Look over the shop’s policies by clicking the Policies link in on any shop’s homepage. Check to see if they accept returns and exchanges, offer shipping upgrades, or give refunds.

Contact the seller

Have a question about an item or order? Reach out to the seller directly. They can help you with questions like:

  • Do you have this in another size or color?
  • Can you ship this faster?
  • When can I expect my order?

Ready to check out?

Select Buy it now on the listing to purchase just that item right away.

Otherwise, click Add to cart and either Keep shopping to go back to the shop or Proceed to checkout.

If you decide to save an item for later, click add to favorire (wishlist). This will move the item to the saved for later section of your cart.

Payment methods
It’s up to each seller what payment methods they accept, so this can vary.

You may be able to pay with:

Credit/Debit card
PayPal
Sofort
Klarna Pay Later
Bank transfer
Apple Pay
Android Pay

Coupon code
If you’ve got a coupon code from your seller, click Apply shop coupon code for your item in your cart. You can only use a coupon code in the shop that offers it.

Leave a review

Reviews are really important to sellers for building their reputation. It also lets other buyers know about your purchasing experience.

Please know that we recommend contacting the seller first if you’re unhappy with anything.

Problem with your order?

Haven’t received your order or something wasn’t as it was described? First, contact the seller. They may be able to assist you. If not, please contact us directly.

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