The estimated delivery date is when your order should arrive. Generally, the estimated delivery date is based on a combination of the processing time for the items you ordered (how long it takes the seller to create and prepare them for shipment), the transit time (how long the package is typically in transit with the shipping carrier), and today’s date.

Processing time + Carrier transit time + 1 day = Estimated Delivery Date

For example: If the processing time for an item you purchased is 3-5 days, and the transit time for the shipping method you chose is usually 2-4 days, your estimated delivery date is 5-9 days from today.

If the seller marks the order as shipped earlier than the expected ship date, the estimated delivery date will be recalculated accordingly.

With the Afrosmartshop app, you can get updates when your order ships and, even better, when it’s delivered.

If you’re a seller, setting up estimated delivery dates can help both to drive sales to your shop, and prevent unnecessary buyer confusion.

Why don’t I see an estimated delivery date for my order?

Not all orders will have estimated delivery dates. Estimated delivery dates depend on the order’s shipping settings, which are set by the seller.

When purchasing an item with an estimated delivery date, your rights and obligations remain largely the same as described in our Terms of Use and Buyer Policy, but your ability to leave a review or file a case will open 1 day after any displayed estimated delivery date.