How to Check Out as a Guest on Afrosmartshop

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Find the perfect thing on Afrosmartshop, but you’re not ready to commit to creating an account? You can check out as a guest. You can purchase most items on Afrosmartshop without an account, with a few exceptions.

To check out as a guest:

  1. Add an item(s) to your cart.
  2. Click Cart.
  3. Choose how you’ll pay.
  4. Click Proceed to checkout.
  5. Type in your email address and click Continue to checkout. We’ll send your receipt to this email address. This doesn’t create an Afrosmartshop account for you.
  6. If you have an Afrosmartshop account under that email address, you’ll be prompted to sign in.
  7. Enter your shipping information.
  8. Click Continue to payment.
  9. Add your payment information.
  10. Click Review your order.
  11. Choose your shipping method and add an optional note to the seller.
  12. Click Place your order.

You’ll receive an email receipt for each shop that you purchased from. If you have a question for a seller, you can contact them directly.

When your order ships, you’ll receive a shipping confirmation email from Afrosmartshop. If the seller has provided a tracking number, there will be a Track your package link within the email.

For buyers in the EEA

If you’re in the EEA, which comprises the EU, Norway, Iceland, and Liechtenstein, you may be asked to authenticate your payment after you click Place your order.

To authenticate a payment, you’ll need to respond to a prompt from your card issuer and provide additional information. Depending on your card issuer, this additional information may include a correct response to a question, a password, or a passcode.

I’m having trouble with my order

We encourage you to reach out to the seller directly if you experience an issue with your order. Sellers can solve most problems with orders. If you need to report a problem to Afrosmartshop, you can contact us directly by e-mail.

Linking your guest purchase to an account

If you decide to create an account after you’ve completed your order, click the order number on your receipt. You’ll then be taken to Afrosmartshop and prompted to register for an account. After you create an account this way, your purchase will be automatically linked to your new account.

If you already have an Afrosmartshop account associated with the email address that you purchased with, you can still link the order to your account. Click the order number on your receipt. You’ll be prompted to sign in to Afrosmartshop, and your guest purchase will then be linked to your Afrosmartshop account.

If you can’t find your receipt, or if you’ve created an account and your order isn’t linked, get in touch with Afrosmartshop Support by clicking the contact link at the bottom of this page.

Note: The account you link your guest order to must have the same email address that you used for your guest order.

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