Read this article for help purchasing an item on Afrosmartshop. If you still need help, Afrosmartshop Support is here:
Contact support
To purchase an item on Afrosmartshop:
- Find an item you want to purchase on Afrosmartshop.com.
- Choose the options you want for that item, if applicable.
- Click Add to cart.
- Take any of these optional steps:
- Add a note to the seller.
- If you have one, apply shop coupon codes. Coupon codes are unique to specific Afrosmartshop shops.
- Choose your preferred payment method under Payment Methods.
- Click Proceed to checkout.
- If you’re signed in to your Afrosmartshop account, confirm your shipping address and payment details.
- If you’re checking out as a guest, click Continue as a guest. Fill in your shipping and payment details. There are benefits to creating an Afrosmartshop account before buying, but there are some purchases that you can make using guest checkout.
- Review your order to check that your information and order are correct.
- Click Place your order.
When you buy on Afrosmartshop, you’re purchasing from individual shops. If you have any questions about an item or order, reach out to the seller.
For buyers in the EEA
If you’re in the EEA, which comprises the EU, Norway, Iceland, and Liechtenstein, you may be asked to authenticate your payment after you click Place your order.
To authenticate a payment, you’ll need to respond to a prompt from your card issuer and provide additional information. Depending on your card issuer, this additional information may include a correct response to a question, a password, or a passcode.
For buyers of digital items in the EU
When you download a digital item on Afrosmartshop, you give up your right to a cancellation under EU consumer laws. You’ll need to check a box to confirm that you acknowledge this before you can complete your purchase.
Congratulations!
Afrosmartshop will send you an email for each shop that you’ve purchased from. If you have any questions about your order, be sure to reach out to your seller directly.
You can view your order information by going to Your account dashboard.
Download a digital item you purchased
If you purchased a digital file that’s available for instant download, you can access the file from your Purchases and reviews page. You’ll also receive a separate email with a download link.
If you purchased as a guest, you’ll find the link to download your items in the receipt that was emailed to you after purchase.The link will direct you to the order’s Downloads page